When I try sending a message to the address you provided, I instantly get messsage that this address does not exist.
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Re : Source and Destination showing 0.0.0.0
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Re : Source and Destination showing 0.0.0.0
Hi,
You can mail us at - netflowanalyzer-support@manageengine.com and get in touch.
Lookinf forward to hear from you.
Regards,
Karthik.K
Netflow Analyzer TAC
You can mail us at - netflowanalyzer-support@manageengine.com and get in touch.
Lookinf forward to hear from you.
Regards,
Karthik.K
Netflow Analyzer TAC
↧
↧
Re : 10.0 Release
Hey Guys
Is there any API documentation available?
Regards,
Matt
Is there any API documentation available?
Regards,
Matt
↧
Re : 10.0 Release
Hi
Thank you for writing to us. We do not have the document the the REST API in NetFlow Analyzer at the moment, we will share the document once it is ready in our website www.netflowanalyzer.com.
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
Thank you for writing to us. We do not have the document the the REST API in NetFlow Analyzer at the moment, we will share the document once it is ready in our website www.netflowanalyzer.com.
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
↧
Netflow Analyzer won't update since OpManager migration to MSSQL
We moved our OpManager and Netflow Analyzer to a new server a few months
back and when I moved this, I migrated OpManager to MSSQL. Even since
then I can run updates on OpManager but when I try to update Netflow, it
just sits there. I open the UpdateManager and point the correct ppm file
and click Install and it just sits there forever. Netflow runs just
fine but I can't update it all. The only thing I can think of is
changing OpManager over to MSSQL.
Any ideas?
Thanks
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↧
Re : Netflow Analyzer won't update since OpManager migration to MSSQL
Hi,
Thank you for writing to us. Kindly mail us at netflowanalyzer-support@manageengine.com, we'll assist you in upgrading Netflow Analyzer plug-in.
Regards,
Karthik.K
Netflow Analyzer TAC
Thank you for writing to us. Kindly mail us at netflowanalyzer-support@manageengine.com, we'll assist you in upgrading Netflow Analyzer plug-in.
Regards,
Karthik.K
Netflow Analyzer TAC
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evaluation license
Hi,
My evaluation license will expire soon, I will buy the essential license but not yet purchased
It's possible to have another one license ?
Thanks in advance
My evaluation license will expire soon, I will buy the essential license but not yet purchased
It's possible to have another one license ?
Thanks in advance
| Version | 10.2.0 |
| Build Number | 10200 |
| License Info | Essential-Unlimited
Interface |
| License Type | Trial Expires On
2015-2-26 |
| Licensed to | Evaluation User |
| Database Used | POSTGRES |
| Interfaces Managed | 25 |
| AMS | Expires On 2015-2-26 |
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Re : evaluation license
Hi,
Thank you for reaching out to us. Kindly send an e-mail to eval@manageengine.com and request for a extended trial license.
Regards,
Karthik.K
Netflow Analyzer TAC
Thank you for reaching out to us. Kindly send an e-mail to eval@manageengine.com and request for a extended trial license.
Regards,
Karthik.K
Netflow Analyzer TAC
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Re : evaluation license
Hi,
I have sent a email this last friday
Thanks for your help
I have sent a email this last friday
Thanks for your help
↧
↧
Re : evaluation license
Hi,
You should be getting a reply from our licensing team regarding the same.
Regards,
Karthik.K
Netflow Analyzer TAC
You should be getting a reply from our licensing team regarding the same.
Regards,
Karthik.K
Netflow Analyzer TAC
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A new interface each day for the PPPoE connection
Hi,
I'm using the free 10 interfaces version of NetFlow Analyzer to monitor my home network (Ubiquity Edgerouter Pro). The router will give 3 interfaces by default when I check it with SNMP (set to "IfNames"):
- eth0
- eth1
- pppoe0
Unfortunately my ISP does a forced reconnection every 24 hours (even with my business VDSL connection with a fixed IP) which I've forced into the night using a reconnection script.
With each reconnection the PPPoE interface got a new index, but it's keeping its name. However, NetFlow Analyzer seems to have a bug not recognizing the name in this case but adding the updated PPPoE interface as a new interface.
So, after the first night I see these interfaces:
- eth0
- eth1
- pppoe0 (dead)
- IfIndex 112
In the next night:
- eth0
- eth1
- pppoe0 (dead)
- IfIndex 112 (dead)
- IfIndex 113
... and so on.
How do i resolve this issue? NFA does not seem to stay with the interface name (which keeps the same) when the PPPoE reconnects, instead it adds a new interface with each reconnection.
So either the problem must be fixed to keep using the interface name (pppoe0) even if the index of the interface changes, or there must be some way to automatically purge dead interfaces (i.e. if an interface did not send any data for 10 minutes, one hour etc.).
Otherwise I need to login as admin day by day to delete the now dead interface, set the speed properties for "this day's pppoe interface index" and so on ... not doing this would let me run out of interfaces within one week.
I'm using the free 10 interfaces version of NetFlow Analyzer to monitor my home network (Ubiquity Edgerouter Pro). The router will give 3 interfaces by default when I check it with SNMP (set to "IfNames"):
- eth0
- eth1
- pppoe0
Unfortunately my ISP does a forced reconnection every 24 hours (even with my business VDSL connection with a fixed IP) which I've forced into the night using a reconnection script.
With each reconnection the PPPoE interface got a new index, but it's keeping its name. However, NetFlow Analyzer seems to have a bug not recognizing the name in this case but adding the updated PPPoE interface as a new interface.
So, after the first night I see these interfaces:
- eth0
- eth1
- pppoe0 (dead)
- IfIndex 112
In the next night:
- eth0
- eth1
- pppoe0 (dead)
- IfIndex 112 (dead)
- IfIndex 113
... and so on.
How do i resolve this issue? NFA does not seem to stay with the interface name (which keeps the same) when the PPPoE reconnects, instead it adds a new interface with each reconnection.
So either the problem must be fixed to keep using the interface name (pppoe0) even if the index of the interface changes, or there must be some way to automatically purge dead interfaces (i.e. if an interface did not send any data for 10 minutes, one hour etc.).
Otherwise I need to login as admin day by day to delete the now dead interface, set the speed properties for "this day's pppoe interface index" and so on ... not doing this would let me run out of interfaces within one week.
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Re : A new interface each day for the PPPoE connection
Hi Netmax,
Thank you for writing to us. This is
not an issue with Netflow Analyzer but this is how Cisco IOS works.
Eg: After the router re-initialization
(reboot, reload and so on) the conditions change. The ifindex
value of Ethernet port becomes 3, and ifindex value of Token Ring
port to be 1and that of Serial port to be 2. Netflow Analyzer
continues polling the ifIndex 3, which now corresponds to the
Ethernet port.
To resolve this Cisco IOS have a
solution by adding the command "snmp-server ifindex persist".
Please check the below link for more details:
Regards,
Deepu S
Netflow Analyzer TAC
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Free up disk space on Netflow Analyzer
Hi All,
I was wondering if it was possible to prune historical data in
Netflow Professional?
We had an issue where the server hosting Netflow ran out of space
yesterday, I added an extra 5 gig to the drive but today Netflow
decided to use up the extra 5 gig.
I've read other posts where its possible to set a retain data
value by going to 'Product Settings --> Storage Settings'
but i'm not seeing Product Settings anywhere in our Netflow.
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Re : Free up disk space on Netflow Analyzer
Hi,
Thank you for writing to us. To cleanup some space on the server, stop the Netflow Analyzer service and execute %netflow%\troubleshoot\RAWCleanup.bat
Once done, start the service>> Login to UI>> Admin>> Storage settings>> RAW data settings>> set retain data to 1 hour and save.
Regards,
Karthik.K
Netflow Analyzer TAC
Thank you for writing to us. To cleanup some space on the server, stop the Netflow Analyzer service and execute %netflow%\troubleshoot\RAWCleanup.bat
Once done, start the service>> Login to UI>> Admin>> Storage settings>> RAW data settings>> set retain data to 1 hour and save.
Regards,
Karthik.K
Netflow Analyzer TAC
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Re : Free up disk space on Netflow Analyzer
Thank you Karthik, that worked brilliantly!
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why? start PostgresSQL server failed
I installed the program on ubuntu 14.04
in the performance of sh run.sh
message
Check webServerPort http value: 8080 https Port: null
PortCheckerUtil.getPort: serviceName: NETFLOW_LISTENER_PORT Flag: true
NFAPropFile: / opt / ManageEngine / NetFlow / bin /../ conf /
netflow / nfa.properties
PortValue is: 9999
Check for NetFlow Port with value: 9999
PortCheckerUtil.checkPorts: 9999
Starting Server from location: / opt / ManageEngine / NetFlow
This evaluation copy is valid for 29 days
Trying to start PostgresSQL server failed
Problem while Starting Server
System halted
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Re : why? start PostgresSQL server failed
Hi Lyoshik
,
Thank you for writing to us. Please
follow the below steps and check on the issue.
Make sure that there is no postgres
service running.
Navigate to <Netflow_Home>\bin
Execute the command initpgsql.sh
Start Netflow Analyzer and check on the issue.
If the issue persist please let us know
if this is a new install of the product or not.
Regards,
Deepu S
Netflow Analyzer TAC
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↧
Re : why? start PostgresSQL server failed
sh initPgsql.sh
Linux netflow 3.13.0-24-generic #46-Ubuntu SMP Thu Apr 10 19:08:14
UTC 2014 i686 i686 i686 GNU/Linux
/opt/ManageEngine/NetFlow/bin/..
SERVER_HOME ::: /opt/ManageEngine/NetFlow
Machine type : i686
Getting timezone using ::
/opt/ManageEngine/NetFlow/bin/../tools/postgres/bin/ge
ttimezone
/opt/ManageEngine/NetFlow/pgsql/bin/postgres: 1:
/opt/ManageEngine/NetFlow/pgsql
/bin/postgres: Syntax error: "(" unexpected
Postgres version
initPgsql.sh: 69: initPgsql.sh: [[: not found
Data directory already exists : true.
User account 'postgres' already exists
IS_DATADIR_EXISTS ::: true
bash:
/opt/ManageEngine/NetFlow/bin/../tools/postgres/bin/gettimezone:
cannot ex ecute binary file:
Ошибка формата выполняемого файла
initPgsql.sh ran to completion
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Re : why? start PostgresSQL server failed
Hi ,
Thank you for writing to us. Please follow the below steps and check on the issue:
1. Stop the NetFlow Analyzer service.
2. Make sure that there is no Pgsql process running in the Task Manager.
3. Delete the folder named data under NetFlow_Home/pgsql
4. Navigate to <Netflow_Home>\bin
5. Execute the command initpgsql.sh
6. Once compeleted start the NetFlow Analyzer service and check on the issue.
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
Thank you for writing to us. Please follow the below steps and check on the issue:
1. Stop the NetFlow Analyzer service.
2. Make sure that there is no Pgsql process running in the Task Manager.
3. Delete the folder named data under NetFlow_Home/pgsql
4. Navigate to <Netflow_Home>\bin
5. Execute the command initpgsql.sh
6. Once compeleted start the NetFlow Analyzer service and check on the issue.
Thanks & Regards,
Aravind Lenin
Technical Support Engg- Netflow Analyzer
↧
Re : why? start PostgresSQL server failed
sh initPgsql.sh
Linux netflow 3.13.0-24-generic #46-Ubuntu SMP Thu Apr 10 19:08:14
UTC 2014 i686 i686 i686 GNU/Linux
/opt/ManageEngine/NetFlow/bin/..
initPgsql.sh: 17: cd: can't cd to /opt/ManageEngine/NetFlow/bin/../pgsql
initPgsql.sh: 1: initPgsql.sh:
/opt/ManageEngine/NetFlow/bin/bin/postgres: not found
Postgres version
initPgsql.sh: 69: initPgsql.sh: [[: not found
Data directory already exists : false.
User account 'postgres' already exists - fixing
non-existent home directory to /opt/ManageEngine/NetFlow/bin
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