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Re : why? start PostgresSQL server failed

Hi,

Thank you for the update. Try the below steps and check the status.

1. Stop the NetFlow Analyzer service and navigate to 
2. Make sure that there is no Pgsql process running in the Task Manager.
3. Delete the folder named data under NetFlow_Home/pgsql
4. Navigate to 
5.   Execute the command  reinitializeDB.sh

Regards,
Deepu S
Netflow Team

Re : why? start PostgresSQL server failed

Postgresql installed in a place with the distribution Netflow Analyze?

Re : why? start PostgresSQL server failed

Hi,

Postgresql is the default database that comes with Netflow Analyzer and it will located inside Netflow Analyzer installation directory. Let us know if you are using Netflow Analyzer Distributed Edition?

Regards,
Deepu S
Netflow Team

Re : why? start PostgresSQL server failed

./reinitializeDB.sh


/opt/ManageEngine/NetFlow/bin/..
/opt/ManageEngine/NetFlow/bin/../pgsql/data/postgresql.conf doesn't exist. Pleas                                                                                                 e check whether the Postgres data directory is initialized
Problem while reinitializing the DB




mc

/opt/ManageEngine/NetFlow/logs/reinitializelog_2015-03-05_0.txt    


[16:53:10:272]|[03-05-2015]|[com.adventnet.mfw.PatchUpdater]|[WARNING]|[1]: The 'fixes' directory is missing. Product loads the jar(s) without PATCH|
[16:53:10:335]|[03-05-2015]|[com.adventnet.mfw.Server]|[INFO]|[1]: Creating new Server instance|
[16:53:10:591]|[03-05-2015]|[com.adventnet.persistence.ConfigurationParser]|[INFO]|[1]: Processing /opt/ManageEngine/NetFlow/bin/../conf/Persistence/DBconfig.xml|
[16:53:10:755]|[03-05-2015]|[com.zoho.framework.utils.crypto.EnDecrypt]|[SEVERE]|[1]: Encryption failed|
[16:53:10:758]|[03-05-2015]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[1]: Reading /opt/ManageEngine/NetFlow/bin/../conf/database_params.conf |
[16:53:10:836]|[03-05-2015]|[com.adventnet.ds.DefaultDataSourcePlugIn]|[INFO]|[1]: ConnectionPoolParams :: minSize :: [40], maxSize :: [1], idleTimeout :: [1 800 seconds], block
ingTimeout :: [30 seconds]|
[16:53:10:868]|[03-05-2015]|[com.adventnet.ds.DefaultDataSourcePlugIn]|[INFO]|[1]: DataSourceorg.jboss.resource.adapter.jdbc.WrapperDataSource@83f9de|
[16:53:10:900]|[03-05-2015]|[com.adventnet.nfaee.util.NFAEEUtil]|[INFO]|[1]: workMode is set to 0 val0|
[16:53:10:900]|[03-05-2015]|[com.adventnet.nfaee.util.NFAEEUtil]|[INFO]|[1]: the working mode is 0  and tre  working buildNumber is 11 000|
[16:53:10:910]|[03-05-2015]|[com.adventnet.nfaee]|[INFO]|[1]: Loading NFAEEPSQLGenerator |
[16:53:10:910]|[03-05-2015]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[1]: Archive Adapter class ::: com.adventnet.db.archive.DefaultArchiveAdapter|
[16:53:10:910]|[03-05-2015]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[1]: Storage Adapter class ::: null|
[16:53:10:919]|[03-05-2015]|[com.adventnet.db.api.RelationalAPI]|[SEVERE]|[1]: haltjvm.on.dbcrash is set to [false]|
[16:53:10:920]|[03-05-2015]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[INFO]|[1]: shutDownStrings :: []|
[16:53:10:923]|[03-05-2015]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[WARNING]|[1]: Identifier [pgsql_identifiers.txt] file not exist for this database|
[16:53:10:924]|[03-05-2015]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[INFO]|[1]: isDBMigration running :: false|
[16:53:10:924]|[03-05-2015]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[INFO]|[1]: isDBMigration dest DB :: false|
[16:53:10:924]|[03-05-2015]|[com.adventnet.db.adapter.postgres.PostgresSQLGenerator]|[INFO]|[1]: Encryption algorithm used :: [aes256]|
[16:53:10:924]|[03-05-2015]|[com.adventnet.db.adapter.postgres.PostgresSQLGenerator]|[INFO]|[1]: Encryption s2k-mode used :: [1]|
[16:53:10:926]|[03-05-2015]|[com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]|[INFO]|[1]: db.home ::: /opt/ManageEngine/NetFlow/bin/../pgsql|
[16:53:10:926]|[03-05-2015]|[com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]|[INFO]|[1]: dataDirectory :: /opt/ManageEngine/NetFlow/pgsql/data|
[16:53:10:930]|[03-05-2015]|[com.adventnet.db.adapter.AbstractRestoreHandler]|[INFO]|[1]: Restore process fully completed.|
[16:53:10:930]|[03-05-2015]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[1]: Template replaced url :: jdbc:postgresql://localhost:13310/netflow|
[16:53:10:930]|[03-05-2015]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[1]: Reading /opt/ManageEngine/NetFlow/bin/../conf/database_params.conf |
[16:53:10:931]|[03-05-2015]|[com.adventnet.persistence.PersistenceInitializer]|[SEVERE]|[1]: /opt/ManageEngine/NetFlow/bin/../pgsql/data/postgresql.conf doesn't exist. Please ch
eck whether the Postgres data directory is initialized|
java.io.IOException: /opt/ManageEngine/NetFlow/bin/../pgsql/data/postgresql.conf doesn't exist. Please check whether the Postgres data directory is initialized
        at com.adventnet.db.adapter.postgres.PostgresDBAdapter.getPortFromPostgresConf(PostgresDBAdapter.java:785)
        at com.adventnet.db.adapter.postgres.PostgresDBAdapter.setUpDB(PostgresDBAdapter.java:464)
        at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:807)
        at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:773)
        at com.adventnet.persistence.PersistenceInitializer.initializeDB(PersistenceInitializer.java:429)
        at com.adventnet.mfw.Server.reinitialize(Server.java:486)
        at com.adventnet.mfw.ReinitializeDB.main(ReinitializeDB.java:23)

[16:53:10:932]|[03-05-2015]|[com.adventnet.persistence.PersistenceInitializer]|[SEVERE]|[1]: Problem while starting Database due to:/opt/ManageEngine/NetFlow/bin/../pgsql/data/p
ostgresql.conf doesn't exist. Please check whether the Postgres data directory is initialized|
[16:53:10:933]|[03-05-2015]|[SYSERR]|[INFO]|[1]: java.lang.RuntimeException: /opt/ManageEngine/NetFlow/bin/../pgsql/data/postgresql.conf doesn't exist. Please check whether the
Postgres data directory is initialized|
[16:53:10:933]|[03-05-2015]|[SYSERR]|[INFO]|[1]:        at com.adventnet.persistence.PersistenceInitializer.printErrorMsgAndHalt(PersistenceInitializer.java:976)|
[16:53:10:933]|[03-05-2015]|[SYSERR]|[INFO]|[1]:        at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:875)|
[16:53:10:933]|[03-05-2015]|[SYSERR]|[INFO]|[1]:        at com.adventnet.persistence.PersistenceInitializer.startDB(PersistenceInitializer.java:773)|
[16:53:10:934]|[03-05-2015]|[SYSERR]|[INFO]|[1]:        at com.adventnet.persistence.PersistenceInitializer.initializeDB(PersistenceInitializer.java:429)|
[16:53:10:934]|[03-05-2015]|[SYSERR]|[INFO]|[1]:        at com.adventnet.mfw.Server.reinitialize(Server.java:486)|
[16:53:10:934]|[03-05-2015]|[SYSERR]|[INFO]|[1]:        at com.adventnet.mfw.ReinitializeDB.main(ReinitializeDB.java:23)|
[16:53:10:934]|[03-05-2015]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[1]: Going to stop the DBServer|
[16:53:10:934]|[03-05-2015]|[com.adventnet.persistence.PersistenceInitializer]|[INFO]|[1]: Template replaced url :: jdbc:postgresql://localhost:13310/netflow|

v10.5.2 - Only traffic data shows -- no application, source, destination data show "unaccounted data"

When I go to the Application, Source, Destination, etc tabs, they all show everything as "unaccounted data". This is on a fresh install of v10.2.0 (which had the problem), upgraded to v10.2.5 and I still have the problem. Server runs on Windows 2008 R2 and database is Microsoft SQL 2014 Express Edition. Traffic tab seems to work just fine.

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Re : v10.5.2 - Only traffic data shows -- no application, source, destination data show "unaccounted data"

Hi,

Thank you for writing to us. Kindly follow the steps listed below to fix this issue -

1. Stop the NetFlow Analyzer service.

2. From the MSSQL SERVER, copy the files bcp.exe and bcp.rll to %NetFlow%\bin\  folder.

3. Make sure that "SQL browser" service is running on the server where MSSQL is installed.

4. If the NetFlow and MSSQL database is on the different server, Download the same version of MSSQL server Native client and install it on the NetFlow server. This is needed for NetFlow Analyzer to communicate remote database server. After installing the Native client, please restart the NetFlow Analyzer server.

5. Make sure that the database user for NetFlow has "sys admin" permission.

6. Open a cmd prompt as administrator, and navigate to %NetFlow%\bin\ and execute ChangeDBserver.bat

7. Check if all the information is correct for SQL server, Test and save the configuration.

8. Start the NetFlow analyzer service, wait for an hour and check the last hour report.

Regards,
Karthik.K
Netflow Analyzer TAC

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Re : v10.5.2 - Only traffic data shows -- no application, source, destination data show "unaccounted data"

I tried all of your steps and it still fails. It created the database just fine and is (and has been) recording to it. I don't think this is a SQL connectivity issue.

Re : v10.5.2 - Only traffic data shows -- no application, source, destination data show "unaccounted data"

I'm seeing a lot of errors in the serverout_0.txt log pertaining to SQL:

[17:32:00:004]|[03-06-2015]|[SYSOUT]|[INFO]|[72]:  Unable To Get Values for :: max_convhr     :: while processing SQL  ::
 select distinct(SRC_IF),IS_SRC from ConversationHourly_IPG0 where (ID <=$#max_convhr#  and ID>$#archive_id_conversationhourly# and IP_GROUP_ID is null) GROUP BY SRC_IF,IS_SRC
  |
[17:32:00:004]|[03-06-2015]|[SYSOUT]|[INFO]|[72]:  Unable To Get Values for :: max_convhr     :: while processing SQL  ::
 select distinct(IP_GROUP_ID),IS_SRC from ConversationHourly_IPG0 where (ID <=$#max_convhr#  and ID>$#archive_id_conversationhourly# and IP_GROUP_ID is not null) GROUP BY IP_GROUP_ID,IS_SRC
  |
[17:32:00:004]|[03-06-2015]|[SYSOUT]|[INFO]|[72]:  Unable To Get Values for :: max_convhr     :: while processing SQL  :: 
     update MetaTable set  ARCHIVED_ID = $#max_convhr# where LOOKUP_TABLENAME = 'ConversationHourly_IPG0'
  |
[17:32:00:035]|[03-06-2015]|[SYSOUT]|[INFO]|[72]:  Unable To Get Values for :: max_srcifhr     :: while processing SQL  ::
 insert into SrcIf6Hour_IPG0 select max(ID), SRC_IF, sum(OCTETS) ,sum(PACKETS),cTime,min(MIN_OCTETS) , max(MAX_OCTETS), sum(OCTETS)/6 from (select ID, SRC_IF,OCTETS,PACKETS,MIN_OCTETS,MAX_OCTETS,CAST(FLOOR(cast(COLLECTION_TIME as float) * 4.0)/4.0 as datetime) as cTime from SrcIfHourly_IPG0 where (ID <= $#max_srcifhr# and ID>$#archive_id_srcifhourly#)) AS  SrcIf6HourAggregate group by SRC_IF,cTime 
 |
[17:32:00:035]|[03-06-2015]|[SYSOUT]|[INFO]|[72]:  Unable To Get Values for :: max_srcifhr     :: while processing SQL  :: 
  update MetaTable set  ARCHIVED_ID = $#max_srcifhr# where  LOOKUP_TABLENAME = 'SrcIfHourly_IPG0'     
      |
[17:32:00:051]|[03-06-2015]|[SYSOUT]|[INFO]|[72]:  Unable To Get Values for :: max_dstifhr     :: while processing SQL  ::
  insert into DstIf6Hour_IPG0 select max(ID), DST_IF, sum(OCTETS) ,sum(PACKETS),cTime,min(MIN_OCTETS),max(MAX_OCTETS),sum(OCTETS)/6 from (select ID, DST_IF,OCTETS,PACKETS,MIN_OCTETS,MAX_OCTETS,CAST(FLOOR(cast(COLLECTION_TIME as float) * 4.0)/4.0 as datetime) as cTime from DstIfHourly_IPG0 where (ID <= $#max_dstifhr# and ID>$#archive_id_dstifhourly#)) AS  DstIf6HourAggregate group by DST_IF,cTime
 |
[17:32:00:051]|[03-06-2015]|[SYSOUT]|[INFO]|[72]:  Unable To Get Values for :: max_dstifhr     :: while processing SQL  :: 
  update MetaTable set  ARCHIVED_ID = $#max_dstifhr# where  LOOKUP_TABLENAME = 'DstIfHourly_IPG0'     
      |
[17:32:00:051]|[03-06-2015]|[SYSOUT]|[INFO]|[72]:  Unable To Get Values for :: max_appin_hr     :: while processing SQL  ::
 insert into ApplicationIn6Hour_IPG0 select max(ID),IF_ID,APP_ID,sum(OCTETS) as summ,cTime,min(OCTETS) , max(OCTETS), sum(OCTETS)/6 from (select ID,IF_ID,APP_ID,OCTETS,CAST(FLOOR(cast(COLLECTION_TIME as float) * 4.0)/4.0 as datetime) as cTime from ApplicationInHourly_IPG0 where (ID <= $#max_appin_hr# and ID>$#archive_id_appinhourly#)) AS ApplicationIn6HourAggregate group by IF_ID ,APP_ID, cTime having sum(OCTETS) >=$#bytes_ceil#


  |
[17:32:00:051]|[03-06-2015]|[SYSOUT]|[INFO]|[72]:  Unable To Get Values for :: max_appin_hr     :: while processing SQL  :: 
     update MetaTable set  ARCHIVED_ID = $#max_appin_hr# where  LOOKUP_TABLENAME = 'ApplicationInHourly_IPG0'    
     |
[17:32:00:067]|[03-06-2015]|[SYSOUT]|[INFO]|[72]:  Unable To Get Values for :: max_appout_hr     :: while processing SQL  ::
 insert into ApplicationOut6Hour_IPG0 select max(ID),IF_ID,APP_ID,sum(OCTETS) as summ,cTime,min(OCTETS) , max(OCTETS), sum(OCTETS)/6 from (select ID,IF_ID,APP_ID,OCTETS,CAST(FLOOR(cast(COLLECTION_TIME as float) * 4.0)/4.0 as datetime) as cTime from ApplicationOutHourly_IPG0 where (ID <= $#max_appout_hr# and ID>$#archive_id_appouthourly#)) AS ApplicationOut6HourAggregate group by IF_ID ,APP_ID, cTime having sum(OCTETS) >=$#bytes_ceil#
 |
[17:32:00:067]|[03-06-2015]|[SYSOUT]|[INFO]|[72]:  Unable To Get Values for :: max_appout_hr     :: while processing SQL  :: 
  update MetaTable set  ARCHIVED_ID = $#max_appout_hr# where  LOOKUP_TABLENAME = 'ApplicationOutHourly_IPG0'   
      |

Re : v10.5.2 - Only traffic data shows -- no application, source, destination data show "unaccounted data"

Hi

Thank you for the reply. Please send us the file named database_params.conf located under <Netflow_home>\conf.

Regards,
Deepu S
NetFlow Analyzer Team

Re : v10.5.2 - Only traffic data shows -- no application, source, destination data show "unaccounted data"

---------------------------database_params.conf---------------------------

# $Id:$
# driver name
drivername=net.sourceforge.jtds.jdbc.Driver
#drivername=net.sourceforge.jtds.jdbc.Driver
#drivername=net.sourceforge.jtds.jdbc.Driver
#drivername=org.postgresql.Driver

# login username for database if any
username=sql_Netflow
#username=sql_Netflow
#username=sql_Netflow
#username=postgres

# password for the db can be specified here
password=[REMOVED]
#password=[REMOVED]
#password=[REMOVED]
#password=

# url is of the form jdbc:subprotocol:DataSourceName for eg.jdbc:odbc:WebNmsDB
url=jdbc:jtds:sqlserver://SQLSERVER:1433;DatabaseName=netflow;instanceName=SQLEXPRESS;Tds=8.0;PrepareSql=3;XaEmulation=false;
#url=jdbc:jtds:sqlserver://SQLSERVER:1433;DatabaseName=netflow;instanceName=SQLEXPRESS;Tds=8.0;PrepareSql=3;XaEmulation=false;
#url=jdbc:jtds:sqlserver://SQLSERVER:1433;DatabaseName=netflow;instanceName=SQLEXPRESS;Tds=8.0;PrepareSql=3;XaEmulation=false;
#url=jdbc:postgresql://localhost:13310/netflow

# Minumum Connection pool size
minsize=1

# Maximum Connection pool size
maxsize=40

# MYQL AND MSSQL Details for changedbService GUI
postgres=jdbc:postgresql://localhost:13310/netflow
postgresuser=postgres
postgrespwd=
mysql=jdbc:mysql://localhost:13310/netflow
mysqluser=root
mysqlpwd=
mssql=jdbc:jtds:sqlserver://SQLSERVER:1433;DatabaseName=netflow;instanceName=SQLEXPRESS;Tds=8.0;PrepareSql=3;XaEmulation=false;
#mssql=jdbc:jtds:sqlserver://SQLSERVER:1433;DatabaseName=netflow;instanceName=SQLEXPRESS;Tds=8.0;PrepareSql=3;XaEmulation=false;
#mssql=jdbc:jtds:sqlserver://SQLSERVER:1433;DatabaseName=netflow;instanceName=SQLEXPRESS;Tds=8.0;PrepareSql=3;XaEmulation=false;
#mssql=jdbc:jtds:sqlserver://localhost:1433;DatabaseName=netflow
mssqluser=sql_Netflow
#mssqluser=sql_Netflow
#mssqluser=sql_Netflow
#mssqluser=sa
mssqlpwd=[REMOVED]
#mssqlpwd=[REMOVED]
#mssqlpwd=[REMOVED]
#mssqlpwd=


# transaction Isolation level
#values are Constanst defined in java.sql.connection type supported TRANSACTION_NONE     0
#Allowed values are TRANSACTION_READ_COMMITTED , TRANSACTION_READ_UNCOMMITTED ,TRANSACTION_REPEATABLE_READ , TRANSACTION_SERIALIZABLE
transaction_isolation=TRANSACTION_READ_COMMITTED

Re : v10.5.2 - Only traffic data shows -- no application, source, destination data show "unaccounted data"

Hi,

Thanks for the output. Kindly let us know if this is happening only for the last hour reports or for all time periods. Also, make sure you have copied the bcp.exe and bcp.rll files and also have installed SQL native client on the Netflow analyzer server and restart the service once and check if it helps.

Regards,
Karthik.K
Netflow Analyzer TAC

Re : v10.5.2 - Only traffic data shows -- no application, source, destination data show "unaccounted data"

It is happening for all reports. Yes, we copied the bcp files.

Re : why? start PostgresSQL server failed

Re : why? start PostgresSQL server failed

Hi,

From the logs that you have given, its seems that the postgresql.conf file which is mandatory for the database seems missing.  Kindly follow the below steps, if not you will have to reinstall the product.

1 - Stop the Netflow Analyzer service
2 - Download the file from the link :
3 - Paste it under %Netflow%\pgsql\data
4 - Delete the folder named netflow under %NetFlow%\webapps
5 - Navigate to <Netflow_Home>\bin
6 - Execute the command initpgsql.sh
5 - start the Netflow Analyzer service

Regards,
Deepu S
Netflow Team

Re : v10.5.2 - Only traffic data shows -- no application, source, destination data show "unaccounted data"

Hi ,

Thank you for writing to us. Please send us the email to netflowanalyzer-support@manageengine.com with your convenient time for an remote session so that we can assist you on the issue you are facing.

Thanks & Regards,

Aravind Lenin
Technical Support Engg- Netflow Analyzer

why? not seen sFlow

How do I enable "sFlow"?

sniffer seen that the data sFlow sent to the server NetFlow Analyze side, but not visible in the program.

Re : why? not seen sFlow

Hi,

Please let us know the device make and model that you are trying to configure with Netflow Analyzer.

Regards,
Deepu S
Netflow Analyzer Team

Re : why? not seen sFlow

Re : why? not seen sFlow

Hi,

Please install any packet capturing tool like wireshark in Netflow Analyzer server and capture the traffic for atleast 5 minutes and send it to us. We will analyze and reply back. You can even upload the same in our ftp website and mention the Reason with the forum link.

Regards,
Deepu S 
Netflow Analyzer Team

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